Hotel Policies
Cancellation Policy
If reservation cancelled for any reason after booking guests will be charged 0% before 14 days of check in and if guests cancelled within 14 days of check in guests will be charged 100% total price of booking
Any questions?
If you have any special requirements or general questions about your stay or our policies, please feel free to contact us.
All bedrooms are non-smoking/vaping. Any guests found smoking/vaping in the B&B will be charged £50 and asked to leave.
Any damages found and judged to be the responsibility of guests will be chargeable.
We do notAny abuse to staff, or other guests and any acts of vandalism will result in termination of stay with no refund. take any advance payments. Please pay at the property using cash or card.
Group Bookings
No group bookings (Two rooms or more) will be accepted without prior discussion with B&B management and no single sex groups (eg stag, hen or sports teams).
Children
Children older than 10 years are welcome.
All children or adults are charged 100 % of the room stay per night per person when using existing beds.
Extra beds are not available.
There is no capacity for cribs in the room.
Pets
We do not accept any pets at Ravenswood.
Parking
We have a space for every room. Three places are immediately to the rear of the B&B, the rest are in a secure, barrier controlled car park 100 metres away also off Museum Road.